Figure yourself in driving to work downtown Spokane, you leave at 7:00am to get to work on time, and get home around 7:30pm, after you've ran your errands or returned from a social gathering. It is common to find people juggling time between work and family. Some take up two jobs just to make ends meet. Some work during the day and go to school at night or vice versa. Because of this, people are always looking for ways to speed up processes so that their precious time is not wasted. Thanks to the internet, many businesses today can be done online in just a matter of minutes.
The car insurance industry is one of those who took advantage of the internet to offer auto insurance quotes online. Instead of clients visiting their offices, they could turn to the internet for cheap insurance. This is a fast process that usually takes up only five minutes at most to complete. However, while many people today are fond of getting auto insurance quotes online, they should also note it comes with disadvantages.
Speed does not = Good Customer Service. An online quote does not see you as a EWU student vs. a new nineteen year old driver that just received their license. There's no quick response to a question you have. Most important, there's no professional interpreting the companies code to protect you and your family.
It's odd that time and time again when people try to speed up the process, we are counterproductive to that goal. I had one client for instance last week that spent several days of cheap insurance shopping for her daughter, and then called me. Three hours later I had checked multiple lines of insurance and offered three times the coverage at half the price. Now when her daughter has an accident she can feel a lot more comfortable knowing their coverage. In the long run it comes to, how well do you sleep at night?
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